The shop is relatively small, but does still offer downstairs, upstairs, and outdoor seating. The menu includes a variety of teas and infusions that you can see and smell before making a selection. Additionally, there are coffees and soft drinks. Great presentation of drinks... coffees [Bosnian Kafa] are served so that you pour it yourself with sugar cubes and Turkish Delight on the side; teas come in adorable pots and are served with honey, sugar, and tea cookies.
Best part, however, is the staff. They are friendly, outgoing, and quick to draw you into their community. They speak a range of languages, and if you take an interest in the shop they are happy to entertain with conversation and stories of their own. Great way to get to know the local spirit of the city.